Build Practical Skills for a Global Career in Hospitality and Tourism.
The Diploma in Hospitality and Tourism Management at Genetic Computer School, Singapore provides students with comprehensive academic training and practical industry experience to prepare for a professional career in the hospitality and tourism sector.
The programme combines theoretical knowledge with hands-on learning, helping students build a strong foundation in hospitality operations, hotel services, food and beverage operations, customer service and tourism.
Programme at a Glance.
Programme Duration: 12 Months Academic Study: 6 Months Industrial Attachment: 6 Months Study Mode: Full-Time Learning Mode: Blended Learning Minimum Age: 16 Years Old Location: Singapore
Programme Structure.
12-Month Programme.
6 Months of Academic Study + 6 Months of Industrial Attachment.
The programme is structured to provide students with both theoretical knowledge and practical workplace experience.
6 Months of Academic Study.
Build a strong theoretical foundation and comprehensive knowledge in key areas of the hospitality, hotel and tourism industries.
Students will develop knowledge of hospitality operations, front office services, housekeeping, food and beverage services, customer service and sustainable hospitality practices.
6 Months of Industrial Attachment.
Gain practical experience in a professional working environment and apply the knowledge and skills developed during the academic phase of the programme.
The Industrial Attachment provides students with valuable workplace exposure, practical industry experience and an opportunity to complete an industry-related project while preparing for future employment.
6 Months Academic Study → 6 Months Industrial Attachment → Career Preparation
DIPLOMA IN HOSPITALITY AND TOURISM MANAGEMENT
Core Objective.
The programme aims to develop a customer-focused mindset while strengthening students’ communication, operational and service skills.
Students will learn how to deliver professional customer service, understand customer needs and consistently work towards exceeding customer expectations.
Key Areas of Development.
Customer Focus Understand customer needs and develop a professional service mindset.
Communication Skills Build effective communication skills for hospitality and service environments.
Service Excellence Develop the ability to provide high-quality service and positive customer experiences.
Programme Modules.
The Diploma in Hospitality and Tourism Management provides comprehensive training across key areas of hospitality, hotel operations, tourism and customer service.
01. Introduction to Hospitality, Hotels & Tourism.
Develop foundational knowledge of the hospitality, hotel and tourism industries and understand how different sectors within the industry operate.
02. Front Office Operations.
Learn the essential skills, procedures and responsibilities involved in hotel front office services and guest interactions.
03. Housekeeping Operations.
Understand housekeeping procedures, operational standards and the importance of maintaining quality, cleanliness and service standards within hospitality establishments.
04. Food & Beverage Service.
Develop practical knowledge of food and beverage service operations and understand the key principles involved in providing professional F&B services.
05. Sustainable Practices in Hospitality.
Learn about sustainable practices, environmental responsibility and responsible approaches within the hospitality and tourism industry.
06. Customer Service.
Develop professional customer service and communication skills with a focus on customer satisfaction, service quality and creating positive guest experiences.
Entry Requirements.
The programme welcomes students from 16 years old, subject to the academic and English language requirements below.
Age Requirements.
Minimum Age: 16 years old
Mature Students: Applicants aged 30 years old and above should have at least 8 years of working experience.
Academic Requirements.
Applicants should meet one of the following requirements:
Completion of GCE ‘O’ Level, with a minimum grade of C6
Equivalent to 10 years of formal education
English Language Requirements.
Applicants should meet at least one of the following English language requirements:
IELTS 5.5
TOEFL 525
GCE ‘O’ Level English: C6
Pass the English Entrance Test conducted by Genetic Computer School
Programme Duration & Study Mode.
Duration.
12 Months.
The programme consists of:
6 Months Academic Study
+
6 Months Industrial Attachment
Study Mode.
Full-Time.
Students undertake the programme on a full-time basis.
Blended Learning.
The programme adopts a Blended Learning approach that combines:
Face-to-Face Learning Direct classroom interaction with lecturers and fellow students.
Blended / Online Learning Digital learning activities that provide students with greater flexibility and access to learning resources.
This learning approach is designed to provide flexibility while maintaining effective interaction, academic support and student engagement.
Industrial Attachment.
Gain Real-World Hospitality Experience.
The 6-month Industrial Attachment allows students to gain practical experience in a professional working environment.
Students have the opportunity to apply classroom knowledge in real workplace situations, develop professional working habits and gain a better understanding of hospitality and service operations.
The Industrial Attachment also helps students strengthen their communication, teamwork, customer service and workplace skills before entering the employment market.
Why Study Hospitality & Tourism?
Develop Skills for an International Service Industry.
The hospitality and tourism industry requires professionals who can communicate effectively, understand customer expectations and consistently deliver quality service.
Through this programme, students can develop practical and transferable skills relevant to hospitality, tourism and service-related industries.
Industry-Relevant Learning.
Study key areas of hotel, hospitality, tourism and customer service operations.
Practical Experience.
Combine academic learning with 6 months of Industrial Attachment.
Customer Service Skills.
Develop communication skills and a strong customer-focused mindset.
International Study Environment.
Study in Singapore and gain exposure to an international business, hospitality and tourism environment.
Career Opportunities.
Graduates may explore entry-level opportunities across different areas of the hospitality, tourism and service industries, including:
Hotel Front Office
Guest Services
Food & Beverage Operations
Housekeeping Operations
Customer Service
Tourism Operations
Hospitality Administration
Hotel Operations
Service Operations
Career opportunities may vary depending on the student’s experience, qualifications and individual employer requirements.
Who Is This Programme For?
This programme may be suitable for students who are interested in:
Hospitality and Hotel Operations Learn how hotels and hospitality businesses operate.
Tourism Build foundational knowledge relevant to the tourism industry.
Customer Service Develop professional communication and service skills.
Food & Beverage Services Understand the fundamentals of F&B service operations.
International Career Development Build practical and transferable skills for service-focused industries.
Student-to-Teacher Ratio.
Student-to-Teacher Ratio:
The programme provides students with opportunities to interact with lecturers, receive academic guidance and participate actively in the learning process.
INSERT OFFICIAL RATIO
Start Your Journey in Hospitality & Tourism.
Build Practical Skills. Gain Industry Experience. Prepare for Your Future.
Study the Diploma in Hospitality and Tourism Management at Genetic Computer School, Singapore and develop the academic knowledge, practical experience and customer service skills needed for the hospitality and tourism industry.
Programme Duration: 12 Months Academic Study: 6 Months Industrial Attachment: 6 Months Study Mode: Full-Time Minimum Age: 16 Years Old
